DONNA WEBER is the world’s leading expert in customer onboarding. For more than two decades, she’s helped high-growth startups and established enterprises create customers for life. Donna is a recognized Customer Success thought leader, strategist and influencer. Her expertise helps companies scale Customer Success organizations, decrease time to first customer value, increase customer lifetime value, and accelerate product usage & adoption. Donna is an author, speaker, and consultant who gets to the heart of the matter. She is passionate about helping customers reach their goals, because when customers win, you win. It's that simple. Her new book is Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions. Learn more at donnaweber.com.Read more Read less
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