Tony Smart has been a business and IT consultant engaged by large international companies for over 30 years. He gives you the strategies in the areas of delivering projects, effective meetings, motivating teams, mentoring and leadership within your organization - both big or small. His focus relates to IT Service Management and was indeed one of the first ITIL version 3 Experts and formally assessing IT functions to ensure it's providing best value to the business. His passions include service improvement, mentoring and coaching junior management as well as service operations. He has acted in service operational, service design and transitional roles, worldwide. He enjoys international travel and has found his life's passion and purpose by publishing business and self-help books and audiobooks.Read more Read less
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