• Bet on Talent

  • How to Create a Remarkable Culture That Wins the Hearts of Customers
  • By: Dee Ann Turner
  • Narrated by: Pam Ward
  • Length: 6 hrs and 12 mins
  • 4.6 out of 5 stars (93 ratings)

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Bet on Talent

By: Dee Ann Turner
Narrated by: Pam Ward
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Publisher's Summary

When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.  

In Bet on Talent, Turner shows you how to create a remarkable company culture; select, sustain, and steward talent; nurture internal relationships; create company loyalty that leads to customer loyalty; instill the practice of servant leadership within your organization; treat everyone with honor, dignity, and respect; and much more.

©2019 Dee Ann Turner (P)2019 eChristian

What listeners say about Bet on Talent

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Skip This One

This book tries to do way too much and ends up doing none of it well. There are good points, but they are all made better and more completely by other sources. Lastly, some of the examples and stories in the book are cringeworthy. The author comes off incredibly entitled and the narration does not do the book any favors on that.

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Time tested advice

Dee Ann provides poignant thoughts and time tested advice on building a culture and shaping an HR team to be talent selection wizards, all while providing great insight into what has made so many raving fans of Chick-fil-A.

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  • William Neil
  • 05-18-22

Short on practical advice

Long on Chikfila anecdote, but short on practical and or technical HR advice. Some good wisdom in it, but expected to get more from my time investment.