• Effective Communication: Communication Skills Training

  • A Guide to Effective Communication Skills for Couples, with Friends, in the Workplace and Improve the Nonviolent Communication
  • By: James J. Downes
  • Narrated by: Craig Hannaway
  • Length: 3 hrs and 20 mins
  • 4.9 out of 5 stars (118 ratings)

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Publisher's Summary

Have you been in a situation where you spoke to someone, and they perceived you as aggressive even when you did not have an ounce of aggression in you? 

Have you been in a room where people only wanted to speak to one person, and you couldn’t figure out why the person received all that attention? 

Have you ever had your boss scold you or even fire you from your job after speaking with him briefly, and you couldn’t point to any careless word you said during the conversation? 

You may or may not have known that the reason behind the unfortunate event, but most often than not, it is because your communication method was poor, or rather, your delivery method. Well, if you asked, most people have even lost count of the numerous times seemingly innocent conversations landed them in trouble or caused them many losses. 

Without proper knowledge of how to communicate, you may borrow something from a friend and be dismissed, you could have a chance to speak to your boss and end up fired, or you could miss the opportunity to gain that client who was interested in your products or services. People say that money, and sometimes love, makes the world go around, but in reality, there isn’t much you could do without proper communication. How would people give you what you asked for? How would people understand what you? You need to communicate properly just to get by. 

It is not enough for you to just get by, though. As people become more knowledgeable, they are becoming pickier. Twenty years ago, a customer would stand to be treated and spoken to rudely, if only they could access the products or services you are offering. However, with globalization and more education from various sources, people now understand their rights and have more choices. In fact, a business owner is unlikely to survive in his craft if he cannot treat a customer right because word of his misdemeanor will spread like bush fire. This attitude has spread even to other areas of life, and people are more impatient with poor treatment. If you are rude to your friends or employees, you will soon have none around you. Therefore, it pays to be able to communicate with others well, not only for your message to be heard, but also to ensure that it is conveyed in good faith.

As such, the author has gone out of his way to come up with a comprehensive book filled with useful communication guidelines to help you in your dealings with yourself and out to how you deal with others. As you know, good communication begins with your treatment of yourself and onto how you treat other people.

Inside this book, you will find:

  • The most explicit definition of effective communication and its application in daily living
  • The most viable information on how to improve communication at your workplace
  • The most credible information on how you can improve communication with your spouse
  • Advice on how to communicate with friends effectively
  • Advice on how you ought to handle various conversations without prompting violence
  • A clear description of the art of persuasion and its application in conversations
  • The most vivid description of errors peoples often makes when communicating
  • A wide range of tips, tricks, and techniques you could take up to better your communication with various persons
  • Many practical examples of how to carry on effective conversations
©2019 James J. Downes (P)2019 James J. Downes

What listeners say about Effective Communication: Communication Skills Training

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Born from proven relationship counseling

I’m really happy to hear that this is born from a proven relationship counseling practice.

7 people found this helpful

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This book is well structured

It sounds quite honest and is easy to read, as previous books from the author.
I like the positive approach not judging but pointing thinks to improve, like the small talk, I never though it was that important and now I'm more aware to interchange a couple of sentences with people around me.

4 people found this helpful

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Intense

This requires your attention, but even with my casual attention I picked up some life changing skills. Very very worth the time

4 people found this helpful

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This really helps make yourself more comfortable

Clear and to the point tips on how to become a better conversationalist. I like how each chapter covers a different issue.

3 people found this helpful

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I LOVE THIS BOOK! As a therapist

I LOVE THIS BOOK! As a therapist, I'm always working with clients to develop and improve their communication skills. This book is short, sweet, to the point, and jam-packed with great information and truly helpful, practical exercises. It's an easy listen and WILL help improve communication skills if you put these things into practice. Highly recommended.

3 people found this helpful

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essential issue for every conflict solving

The best knowledge for conflicts solving communications. I really appreciatec tge speaker for teaching me.

3 people found this helpful

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Great Information

I came across this book as I was looking for some additional insight on how to get over the hurdle on my communication gaps in those moments of intense exchange. This book offers some great and yet simple straight forward reminders as well as gave some new strategies to try. Great job.

2 people found this helpful

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Focuses on the skills of communication

This book not only focuses on the skills of communication but the very purpose of why we communicate-- to connect with other valuable people. Everyone will benefit from this book because we all have relationships we are working on, including the relationship with ourselves.

2 people found this helpful

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I have love and learned so much from this book.

I have love and learned so much from this book. Mindfulness has been a key to change my approach to life. My lighthearted attitude has blossomed and personality has not changed for the negative. it has changed and been more productive.

2 people found this helpful

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Expressing what I am upset about

I thought this started a little slow but it quickly became very interesting and informative. I have always struggled with the ability to communicate effectively, especially when it involves expressing what I am upset about. It has caused problems in my relationships with family and at work.

2 people found this helpful

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Profile Image for Angela Keyte
  • Angela Keyte
  • 02-20-20

Ineffective communication

This audio book is full of common-sense ideas and uninspiring examples. The narrator, though clear, spoke with a dullness that's conducive to sleep. If you wanted to find out more about non-violent communication as I did, this book is not for you. It just touches on the topic, and treats it merely as a tool to resolve conflict.

1 person found this helpful