• Just Listen

  • Discover the Secret to Getting Through to Absolutely Anyone
  • By: Mark Goulston MD
  • Narrated by: Arthur Morey
  • Length: 7 hrs and 53 mins
  • 4.7 out of 5 stars (284 ratings)

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Publisher's Summary

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people. 

You'll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in - the linchpin of all persuasion, negotiation, and sales. 

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking audiobook, listeners will be able to master the fine but critical art of effective communication.

©2015 Mark Goulston (P)2020 HarperCollins Leadership

What listeners say about Just Listen

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DEMONIZE PEOPLE WITH BORDERLINE PERSONALITY DISORDER

I was liking the book okay I found it hard to consistently listen to and I ended up putting it down for a couple of months. I come back to start it again and in the chapter about needy people he starts to warn the readers about people with borderline personality disorder. Saying to avoid them at all costs, if you’re in a relationship with one escape, then goes on to clam that these people with BPD are likely to become stalkers! What an outrageous claim. I would not suggest this book. Do not waisted your money on this. He honestly just toots his own horn thinking he is just brilliant.

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10X Your Life and Business. MUST READ!!!

I have taken many courses, had many coaches and gone to many seminars. As an experienced and successful person in sales, I was blown away at how much I still learned in this book. BRILLIANT!

I was able to implement some of your exercises and methodologies inside of this book immediately and life has been so seamless ever since. Not to mention I’ve doubled revenue by doing the same amount of work. You break things down that have been so complicated in the past and I now approach with such ease.

Thank you so much Dr. Goulston, this book is a life changer around the house for my family and as I’ve mentioned I also doubled my business sales in the last week alone by incorporating your simplistic strategies. The ironic thing is, it is so much easier and more authentic to do too. It’s really a WIN-WIN! Thank you, thank you, thank you!

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Just okay

I keep re listening, looking for the gold and I can't find it, disappointed.

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a good read. narrator sounds alot like the author

really liked it. aligned with a lit of thinking I've seen in his speaking on a relationship show I watched him years ago with zo William's. interesting hearing his relationship to the OJ trial. Good stuff for anyone but especially managers and people in leadership. very relatable.

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Get this book now!

Love this book and I’ve read over 50 business books last year :-)

Mark gives a lot of super practical tips on how to listen better and explains the “why” behind it as well.

My only regret is that I didn’t listen to it earlier :-)2

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wow

third time thru. twice as much gleaned. this one is for the monthly re read pile.

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Meh.

Listened to this for book club. The first little bit was interesting but it started to drag on after about two hours in. I did finish it, but only because it's super hard for me to leave things undone. It seemed like a lot of the same information over and over.

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a great read

super helpful and worth listening to several times. I use these techniques at home and at work. very kind way of being

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Get this book and listen to it once a year!

If you get past the author's self praising parts keep popping up throughout the book, especially at the beginning (sorry Dr.Goulston), this is a book that will serve you very well in life. I recommend listening to this book at least 2 or 3 times back to back, as it will help you to retain more knowledge with every read. I especially liked the part about BPD - Borderline personality disorder as briefly mentioned in it, and with a personal experince, I can confirm his honesty and truthfulness in it.

I hate to take off an start only for the performance for using very loud *Beeps* in one of the chapters. Initially I had to skip that chapter all together but then i made myself to come back and listen to it with a cringe. This is a book for grown ups and it is unnecessary to censor it with interruptive Beeps every 3 seconds in my opinion triggering peoples tinnitus, otherwise the performance of the narrator is spot on for this kinda book!
Highly recommend this book!

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Much needed

This was very helpful as I am striving to better my communication skills. I was particularly struck by the concept of mirror neurons, the desire to feel felt, and de-escalating from the reptilian brain hijack. I have now listened to the book three times and still pick up new techniques. It was well worth the time. And Authur Morey did an excellent job as narrator, delivering the information you would hope for from such a prominent expert in the field.

2 people found this helpful

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  • Matthew Dashper-Hughes
  • 01-23-21

Life changing

I listen to, and read, a lot of non fiction, much of which tends to be in the areas of business, sales, and psychology.

So... When I I say that Mark Goulston has written the most indispensable book I have ever read, I do not say so lightly.

This is the book I wish I had read at the start of my career. And again at several points during my career. It is also a book I am very grateful to have finally read now, and I have recommended it to dozens of people.

Essential listening / reading.

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  • dadude
  • 06-17-22

Thank You Mark!

This Book, a quick guide for quality relationships, solving any tough situation and find warm smiles where ever you are, has saved my relationship and showed me how important it is to listen, feel and love the people around me! For that I am forever greatful!

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  • Amazon Customer
  • 04-07-22

Powerful communication insights

I always believed that words can change the world. MG confirmed this by offering some powerful communication insights which I have been using and can confirm they work.
Also the voice was incredibly smooth and helped many times to calm my overthinking brain.

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  • L.Hyde
  • 12-11-21

A must listen for managers!

I’ve listened to this book twice in 2 months. Not because I didn’t understand it, but because there’s so much gold in here you need at least two reads to begin to implement the teachings properly. It has changed my life, at work and at home.

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  • SteveN
  • 06-11-21

A great Listen

I have read a fair few books on listening now and this book by Mark Goulston offers an excellent set of tools to assist in becoming a more proficient listener.

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  • Eoin
  • 10-22-20

very interesting

very informative, with practical examples and well narrated. a pen and notepad can be handy given the medium to make notes.

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  • Kendel Inverarity
  • 05-24-22

Permanent positivity

“Just Listen” by Mark Gouldston has been a phenomenal book for me. It has allowed me to step back and look around me, and at me taking all the heat out of it.

In the old traditional free-standing wardrobe is the bottom where you keep your shoes. The middle section is where you hang your clothes. The top section is where you put everything special out of harms way. His book has allowed me to jump up on to the top level and play with all the special items. The shoes and clothes are still there, some possibly need to be thrown out and some just need polishing. How nice. Mark has also caught me wallowing in self-pity for everything that was and perhaps could always be. However he has given me tools to identify them and stop.

Thank you.

The method to listen was via audible and the narrator is lovely. It’s a lovey warm cuddle rug wrapped you. Definitely get this book.

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  • D Singh
  • 09-05-20

A must read!!

Thank you for a terrific book Mark; well balanced betweek informative, challenging and practical! This material should be compulsory syllabus for all Grads!