When chef Charlie Goodwin gets hit on the head on the LA set of her reality baking show, she loses a lot more than consciousness; she also loses her ability to taste and smell — both critical to her success as show judge. Meanwhile, Charlie's identical twin, Cass, is frantically trying to hold her own life together back in their quaint mountain hometown while running the family's bustling bakery and dealing with her ex, who won't get the memo that they're over. 

Lila Santos is ready for her last winter break of high school. The snow in her small town of Holly, New York, is plentiful, the mood is as cozy as a fuzzy Christmas sweater, and she's earning extra cash working at the local inn - AKA the setting of the greatest film of all time, Holiday by the Lake - while moonlighting as an anonymous book blogger. But her perfect holiday plans crash to a halt when her boss's frustratingly cute nephew, Teddy Rivera, becomes her coworker. Lila is type A; Teddy is type “Anything but Lila’s Way".

Two weeks before Christmas and all through Manhattan, shop windows are decorated in red and green satin. I'm standing alone in front of the famous Vivant department store, when a charming man named Aiden asks my opinion of the décor. It's a tragedy in tinsel, I say, unable to lie. He asks for a better idea with a twinkle in his eye. Did I know he owned the place? No. He put me on the spot. Now I'm working for that man, trying to ignore that he's hot. But as a down on her luck girl with a difficult past, I know an opportunity when I see one—and I have to make it last.

When it comes to relationships, 34-year-old Kate Turner is ready to say "Bah, humbug". The sleepy town of Blexford, England, isn't exactly brimming with prospects, and anyway, Kate's found fulfillment in her career as a designer and in her delicious side job baking for her old friend Matt's neighborhood café. But then her best friend signs her up for a dating agency that promises to help singles find love before the holidays. Twenty-three days until Christmas. Twelve dates with 12 different men. The odds must finally be in her favor...right?

Every December, Josie posts a letter from her home in London to the parents she lost on Christmas night many years ago. Each year, she writes the same three words: Missing you, always. But this year, her annual trip to the postbox is knocked off course by a bicycle collision with a handsome stranger - a stranger who will change the course of Josie's life.

It’s Christmas week when 26-year-old Sabrina Post knocks on the door of the Vanderbilt suite at the Plaza Hotel in New York City, ready to accept the ghostwriting position for the memoir of Grayson Westcott - a famous art dealer. A struggling journalist, Sabrina can’t believe her luck: a paycheck and six nights in her own suite at the Plaza. She feels like Eloise, the heroine from her favorite children’s books. To make the job even more exciting, Grayson recounts how he worked as a butler at the Plaza 60 years ago for none other than the author of the Eloise books.

When newly divorced Ivy Perkins buys an old farmhouse sight unseen, she is definitely looking for a change in her life. The Four Roses, as the farmhouse is called, is a labor of love - but Ivy didn't bargain on just how much labor. The previous family left so much furniture and so much junk that it's a full-time job sorting through all of it. At the top of a closet, Ivy finds an old Santa suit - beautifully made and decades old. In the pocket of a suit she finds a note written in a childish hand.

It’s the most wonderful time of the year...but not for Maelyn Jones. She’s living with her parents, hates her going-nowhere job, and has just made a romantic error of epic proportions. But perhaps worst of all, this is the last Christmas Mae will be at her favorite place in the world - the snowy Utah cabin where she and her family have spent every holiday since she was born, along with two other beloved families.

Elena Soo has always felt overshadowed. Whether by her more successful older sisters, her more popular twin brother, or her more outgoing best friend, everyone except Elena seems to know exactly who they are and what they want. But she is certain about one thing—she has no interest in going to prom. While the rest of the school is giddy over corsages and dresses, Elena would rather spend her time working to save the local community center. So when international K-pop superstar Robbie Choi shows up at her house to ask her to prom, Elena is more confused than ever. 

As a third-year PhD candidate, Olive Smith doesn't believe in lasting romantic relationships - but her best friend does, and that's what got her into this situation. Convincing Anh that Olive is dating and well on her way to a happily ever after was always going to take more than hand-wavy Jedi mind tricks: Scientists require proof. So, like any self-respecting biologist, Olive panics and kisses the first man she sees.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job. 

Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

Luisa (Lou) Patterson grew up across the street from Sam Alvarez in the small, quirky town of Port Coral. They used to be inseparable — spending every holiday together, shooting silly YouTube videos, and rescuing stray cats. But then middle school happened, including the most disastrous (and embarrassing) serenade ever, and Lou and Sam haven't talked in the four years since. 

Pranking mastermind Doe and her motley band of Weston girls are determined to win the century-long war against Winfield Academy before the clock ticks down on their senior year. But when their headmistress announces that The Weston School will merge with its rival the following year, their longtime feud spirals into chaos. To protect the school that has been her safe haven since her parents’ divorce, Doe puts together a plan to prove once and for all that Winfield boys and Weston girls just don’t mix, starting with a direct hit at Three, Winfield’s boy king and her nemesis. 

Lily left a red notebook full of challenges on her favorite bookstore shelf, waiting for just the right guy to come along and accept its dares. Dash, in a bad mood during the holidays, happens to be the first guy to pick up the notebook and rise to its challenges. What follows is a whirlwind romance as Dash and Lily trade dares, dreams, and desires in the notebook they pass back and forth at locations all across New York City. But can their in-person selves possibly connect as well as their notebook versions?