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Publisher's Summary

Giving feedback may be one of the most difficult challenges a manager faces. On the one hand, you have to be honest; on the other hand, you don’t want to alienate your employee. You tread a fine line between maintaining cordiality and successfully getting your point across.

"When Giving Critical Feedback, Focus on Your Nonverbal Cues" is from hbr.org, published on January 20, 2017.

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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