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Publisher's Summary

We’ve all encountered bad writing at some point in our lives. We’ve possibly even authored some ourselves. And it’s pretty clear when writing is bad. Whether you’re writing business letters, memos, emails, reports, announcements, or some other professional communication, the pragmatic communicator can be far more effective than the multiloquent one.   

Because we are judged by our ability to communicate with direction, focus, and confidence - along with inspiration and empathy, no matter who you are and what your goal is - getting the right message across is absolutely essential to achieving your objectives.  

In the 12 rewarding lectures of Written Communications: Being Heard and Understood, Professor Allison Friederichs, associate teaching professor and the associate dean for academic affairs at the University of Denver, University College, will share the secrets to sharpening your written, oral, and interpersonal communications skills.   

Bringing plenty of humor and enthusiasm, along with dozens of tools, examples, and exercises, Professor Friederichs takes you through each component of writing a successful business communication - from picking the right words; to ensuring the grammar and punctuation are correct; to analyzing, crafting, and editing your message.  

Most important, she will show you how impactful communication isn’t about you: It’s about your reader. Once you understand your audience, she’ll show you how to target the message, make appropriate word choices, incorporate sound logic, and untangle complex syntax using a combination of examples and activities.

 PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 

©2020 The Great Courses (P)2020 The Teaching Company, LLC

What listeners say about Written Communications: Being Heard and Understood

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Just Horrible

I just completed another book where I gave 5 stars for a stellar publication, but this book is simply horrible.

I listen to a lot of books while I drive to enhance general knowledge. I judge audio books on two criteria - Narrator and Content.

This book fails on both accounts.

The narrator is painful to listen to because it seems she's reading to children. I tried numerous times thinking it may have been my moments frame of mind, but not so. Nothing personal, but she should not be presenting to adults.. Children Yes (maybe).

The content of the book is also unacceptable. It starts with a long list of questions.. Do you have trouble getting your message across? Are you at a loss for words?, Feels endless and painful.... It's really stupid.. Do you think I bought the book just by chance - without reading the title? Yes, I would like to develop better writing and communication skills, but I will not do it with this book. It's filled with garbage examples instead of insightful process oriented instruction. Writing is a process, but you'll never learn it here. It's just the happy narrator with her smiling face and ridiculous content.

Painful, Idiotic and not recommrnded, unless you are the kind of person that likes going to the dentist for Root Canal.

😳🤯😱

6 people found this helpful

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Great Addition To My Toolbox

The techniques outlined in this course are already helping me. I am excited to use the ACE method on my writing tasks. The method has provided a map to becoming a better writer!

3 people found this helpful

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Very good

this professor has an outstanding speaking voice and as with everything that the Great Courses produces the content is outstanding this particular course I found to be very helpful to me as a businessman she has a lot of very powerful ideas

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this was a good and powerful meeting

it was impactful and good to listen I love to listen to to study it can help you understand the true meaning of great sentence