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Publisher's Summary

Your Full Guide to Owning & Operating a Hospitality Property - Successfully: Independent Hotel, Resort, Inn or Bed & Breakfast

How do I open or grow my hotel, a resort, inn, or bed and breakfast?

This is a question I am often asked, but before I answer, let me begin by asking you a couple of questions.

Is the idea of being your own boss sound appealing to you?

Is the thought of sharing your corner of the world with guests intriguing?

Have you ever thought about owning your own independent hotel, resort, inn, or bed and breakfast, but are not sure or the steps to take to ensure success?

If you have answered yes to any of these questions, this audiobook is for you.

If you have dreams of becoming a successful independent hotel, resort, inn, or bed and breakfast proprietor, this audiobook is designed to get you started and to grow your business.

Your Full Guide to Owning & Operating a Hospitality Property - Successfully will share you more than just quick-fix tactics but instead how to develop successful long-term operation methods.

We understand how busy you are, so the audiobook is divided into four separate series.

They include:

Series 1 - Your Hospitality Property Organizational Structure

  • Where to Start
  • Your Organizational Strategy
  • Your Management Strategy
  • Your Operation
  • Outsourcing

Series 2 - Employee Development

  • The Right Mindset
  • Hiring Winners
  • Employee Training
  • Effective Communication Will Improve
  • Your Property
  • Customer Service
  • Customer Complaints
  • How to Upsell
  •  How to Fire

Series 3 - Marketing for Your Hospitality Properties Success

  • Your Marketing Strategy
  • Branding
  • Effective Website
  • Guest List Building
  • Social Media
  • Creating a Successful Blog
  • Marketing
  • Social Media
  • Customer Giveaways
  • Newsletters
  • Surveys

Series 4 - How Do You See Your Property?

  • How Does Your Property Compare
  • Become Your Own Guest
  • Hospitality Property Accessible
  • Your Restaurant
  • Endless Referrals
  • Negative Reviews
  • The Future 

What you will learn here will help you stay two steps ahead of your competition, increase your bookings and patronage, while enjoying a fun and fulfilled life as a hotelier/innkeeper.

©2019 Keystone Hospitality Development Consulting (P)2019 Keystone Hospitality Development Consulting

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Very informative

This is an excellent resource for new business owners who provides hospitality services. The strategies are easy to implement right away. I encourage you to take action today by reading or listening to this book!

3 people found this helpful